Shipping & FAQs
We currently ship within the United States and offer free U.S. shipping on all orders—no minimums, no surprises.
Processing Time
Please allow 1–2 business days for processing. Each order is packed with care before heading your way.
Shipping Method
We ship via USPS Ground Advantage. Once your order ships, you'll receive a confirmation email with tracking details.
Faster Shipping
Need it sooner? We're exploring faster options—reach out before placing your order and we'll do our best to help.
Packaging
Each kit is carefully packed for protection and presentation. While our materials are not fully recyclable at this time, we're mindful about minimizing waste wherever possible.
Questions?
We’ve answered the most common ones below—if you don’t see what you need, feel free to reach out anytime.
How long will it take to get my order?
We process orders within 1–2 business days. Once shipped via USPS Ground Advantage, most orders arrive within 3–6 business days. You’ll get tracking info as soon as it’s on the way.
Where do you ship?
We currently ship within the U.S. only. We’re exploring international options for the future—stay tuned!
Can I get my order faster?
We’re not offering expedited shipping at checkout just yet, but if you’re in a rush, feel free to contact us before ordering—we’ll do our best to help.
Do you sell digital charts?
Not yet—but we're working on it! You can subscribe to stay in the loop for future digital releases and new designs.
What’s included in each kit?
All kits include premium 100% cotton Aida fabric, DMC floss, a needle, printed instructions, and multiple chart options. Everything you need to start stitching—no guesswork.
Still have questions?
We’re here for you! Just reach out through our Contact page and we’ll get back to you as soon as possible.